# NeuralSeek > NeuralSeek is an enterprise AI Answers-as-a-Service platform that grounds large-language-model responses in your knowledge base. It ships **118 configurable AI guardrails across 18 categories**, is **model-agnostic across 120+ LLMs from 9 providers**, and includes **18 live governance modules** spanning the LLM and agent layers — all built in, not bolted on. Born from thousands of regulated-sector go-lives. The platform has seven core surfaces: - **Seek** — query an LLM against your knowledge base with grounding, semantic scoring, and confidence enforcement. - **KnowledgeBase** — ingest, index, and govern source content (documents, URLs, structured data) across ELSER + KNN hybrid retrieval. - **mAIstro** — visual agentic workflow builder for multi-step, multi-tool, multi-model agents. - **NeuralEdit** — answer curation, intent management, and prompt-template authoring. - **Governance** — 18 live observability and audit modules at both the LLM and agent layers. - **Run Agents** — runtime execution surface for deployed agents. - **Admin Tools** — user, role, secret, and configuration management. NeuralSeek differs from generic LLM platforms in three ways: (1) it ships the full enterprise guardrail surface in the box rather than as a separate add-on, (2) it is model-agnostic by design — customers can swap the underlying LLM at the API, workflow, or platform level with a single parameter change, and (3) every guardrail change is versioned, attributed to a named user, and exportable to the customer's SIEM. ## Product - [NeuralSeek Platform Overview](https://neuralseek.ai/): Hero, where NeuralSeek sits in the AI stack, healthcare agent stack example, control levels (Node · Workflow · Multi-Agent), runtime control surface, regulated go-lives, demo video, book-a-demo scheduler. - Markdown: https://neuralseek.ai/index.md - [Pricing](https://neuralseek.ai/pricing): NeuralSeek plans and pricing. - Markdown: https://neuralseek.ai/pricing.md ## AI Guardrails & Governance - [AI Guardrails](https://neuralseek.ai/guardrails): 118 individually-configurable guardrails across 18 categories — retrieval grounding, hallucination prevention, prompt injection, PII & sensitive data, answer confidence, profanity, attribute protection, intent & routing, hybrid search, LLM control, memory, multi-language, output rendering, audit & compliance, prompt engineering, secrets, model-agnostic, red team. Every one auditable per call, versioned, and attributable to a named user. - Markdown: https://neuralseek.ai/guardrails.md - Definition of "AI guardrails" (vendor-neutral): https://neuralseek.ai/guardrails#what-are-guardrails - Anti-hallucination guardrails (definition + four production techniques): https://neuralseek.ai/guardrails#anti-hallucination - FAQ (JSON-LD FAQPage): https://neuralseek.ai/guardrails#faq - [LLM Governance](https://neuralseek.ai/llm-governance): AI visibility at the LLM layer. 9 runtime governance modules: live Health Dashboard, hallucination forensics with click-to-allowlist, content-performance per document, per-intent ridge-plot drift detection (1–30 day lookback), token / cost telemetry, 200+ model cost ranking on live data, SIEM-grade audit log, persistent LLM bake-offs, and Git-style version control for AI configuration. - Markdown: https://neuralseek.ai/llm-governance.md - [Agent Governance](https://neuralseek.ai/agent-governance): AI visibility at the agent layer. 9 runtime governance modules: 5-axis component-attribution APM (Parallel · LLM · KB · ML · REST), AI-graded red-team testing with auto-generated remediation, agent run forensics, FinOps with cache savings, agent-aware model bake-offs (Agent Score ≠ LLM Score), customizable governance dashboards, identity-aware user audit, three-tier infrastructure APM. - Markdown: https://neuralseek.ai/agent-governance.md - [AI Risk Atlas](https://neuralseek.ai/ai-risk-atlas): IBM AI Risk Atlas taxonomy (arXiv:2503.05780) rendered under the NeuralSeek brand. 84 named AI risks across 5 lifecycle stages (Training Data, Inference, Output, Non-Technical, Agentic) and 5 classification tiers (Traditional, Amplified by GenAI, Specific to GenAI, Amplified by Agentic, Specific to Agentic). Two-axis filter UI; risk names and descriptions sourced 1:1 from the IBM paper. - [Marketplace](https://neuralseek.ai/marketplace): 80 ready-to-run NeuralSeek agent templates including guardrail enforcers, sandbox runners, RAG patterns, OCR enhancement, SQL generation, and image / video / PDF loopers — organized by Core Toolkit, Insurance, IT, Rev Ops, Sales, Marketing, and Legal. Each template deploys inside the customer's tenant against their own data, under their governance plane. ## Competitors & Comparisons - [NeuralSeek vs the Alternatives](https://neuralseek.ai/competitors): Honest, web-verified head-to-head comparisons (June 2026) of NeuralSeek against other ways to build AI (watsonx Orchestrate, Azure AI Foundry, n8n, LangChain/LangGraph, Moveworks) and packaged point solutions (Microsoft 365 Copilot, Fireflies.ai, Read AI, ChatGPT Enterprise, Claude Enterprise, Glean, FortiAI). NeuralSeek's constant edge across every comparison: any LLM (swap with no rebuild), your data in your own tenant (cloud or on-prem), 118 guardrails enforced before any action, one container that runs anywhere, per-task pricing. - Markdown: https://neuralseek.ai/competitors.md - NeuralSeek vs IBM watsonx Orchestrate: https://neuralseek.ai/competitors/watsonx-orchestrate - NeuralSeek vs Azure AI Foundry: https://neuralseek.ai/competitors/azure-ai-foundry - NeuralSeek vs n8n: https://neuralseek.ai/competitors/n8n - NeuralSeek vs LangChain: https://neuralseek.ai/competitors/langchain - NeuralSeek vs LangGraph: https://neuralseek.ai/competitors/langgraph - NeuralSeek vs Moveworks: https://neuralseek.ai/competitors/moveworks - NeuralSeek vs Microsoft 365 Copilot: https://neuralseek.ai/competitors/microsoft-copilot - NeuralSeek vs Fireflies.ai: https://neuralseek.ai/competitors/fireflies - NeuralSeek vs Read AI: https://neuralseek.ai/competitors/read-ai - NeuralSeek vs ChatGPT Enterprise: https://neuralseek.ai/competitors/chatgpt-enterprise - NeuralSeek vs Claude Enterprise: https://neuralseek.ai/competitors/claude-enterprise - NeuralSeek vs Glean: https://neuralseek.ai/competitors/glean - NeuralSeek vs FortiAI: https://neuralseek.ai/competitors/fortiai ## Customer Highlights - [Great Day Improvements (yETI)](https://neuralseek.ai/highlights/great-day-improvements): A ChatGPT-style chat experience for Great Day Improvements covering two lines of business (HR + Call Center) with multi-LLM selection, secure authentication, Great Day's knowledge pre-loaded, and a Phase II path into the customer's Databricks datalake. Deployed end-to-end inside Great Day's existing Azure environment. - Markdown: https://neuralseek.ai/highlights/great-day-improvements.md - [Children's Health](https://neuralseek.ai/highlights/childrens-health): Five enterprise AI use cases inside Children's Health's controlled environment: HIPAA-aware clinician/staff chatbot, Clinical Policy & Pathway chat with cited answers, OCR for referral packets and scanned charts, self-service pediatric cohort analytics, and family/caregiver call analytics. Role-based access, full audit logging, content filtering, and IAM integration; no PHI or PII leaves Children's infrastructure. - Markdown: https://neuralseek.ai/highlights/childrens-health.md - [Itochu International (Itochu Insight)](https://neuralseek.ai/highlights/itochu): Hybrid RAG-powered financial intelligence combining SEC EDGAR filings, live web research, and private documents, orchestrated through a graph of 107 specialized agents across 8 categories. 5-year XBRL financial dashboard, cited multi-source analyst chat, and on-demand PDF + editable PPTX deck generation. Deployed inside Itochu's Azure environment with Microsoft Entra SSO and JWT-validated sessions. - Markdown: https://neuralseek.ai/highlights/itochu.md ## AI Grounded — Articles & Guides > 141 practical guides, case studies, and comparisons on governed, grounded enterprise AI. Full index: https://neuralseek.ai/ai-grounded (markdown: https://neuralseek.ai/ai-grounded.md). Each article has a clean markdown mirror at /ai-grounded/.md. - [Claude 4 vs GPT-4o vs Gemini 2.5: Which Is Best for Code Generation?](https://neuralseek.ai/ai-grounded/claude-4-vs-gpt-4o-vs-gemini-2-5-code-generation): A head-to-head benchmark of the three leading models on code generation — accuracy, reasoning, speed, and cost — with a clear verdict on which to rea… - [Air-Gapped AI: How to Run LLMs Fully On-Premises with Docker, OpenShift, and Kubernetes](https://neuralseek.ai/ai-grounded/air-gapped-ai-run-llms-on-premises-docker-openshift-kubernetes): A practical guide to deploying LLMs in fully isolated, no-egress environments — container orchestration, model serving, private knowledge bases, and… - [How Adobe Enforces Brand Voice Across AI at a Company With 30,000 Employees](https://neuralseek.ai/ai-grounded/how-adobe-enforces-brand-voice-across-ai-30000-employees): A case study on the prompt engineering and output-control configuration that keeps AI responses on-brand across Adobe — custom instructions, verbosit… - [How to Build a RAG Pipeline with LangChain and Claude](https://neuralseek.ai/ai-grounded/build-rag-pipeline-langchain-claude): A step-by-step, copy-pasteable tutorial: load and chunk your docs, embed and index them, retrieve the right context, and ground Claude's answers in y… - [AI in Financial Services: Building an Audit Trail That Satisfies SEC and SOX Requirements](https://neuralseek.ai/ai-grounded/ai-in-financial-services-audit-trail-sec-sox-requirements): What financial regulators actually require from AI systems — immutable logs, configuration versioning, attribution trails, and exportable evidence —… - [How the 4 Major US Carriers Govern AI at Scale: Lessons from Verizon, AT&T, T-Mobile, and Comcast](https://neuralseek.ai/ai-grounded/how-4-major-us-carriers-govern-ai-at-scale): A deep-dive into the governance patterns that work at telecom scale — multi-tenant isolation, high-volume caching strategies, real-time abuse detecti… - [We Tested 8 LLMs on Regulated Enterprise Data. Here's What Actually Happened.](https://neuralseek.ai/ai-grounded/we-tested-8-llms-on-regulated-enterprise-data): Original benchmark data from NeuralSeek's bake-off suite — accuracy, hallucination rate, latency, cost, and confidence calibration across 8 models te… - [How Children's Health Hospital Deployed Clinical AI with Zero Hallucination Tolerance](https://neuralseek.ai/ai-grounded/childrens-health-clinical-ai-zero-hallucination): A structured case study — before state, problem, implementation, outcome — covering the guardrail configuration Children's Health uses to govern a cl… - [How Verizon Governs AI Across Millions of Daily Customer Interactions](https://neuralseek.ai/ai-grounded/how-verizon-governs-ai-across-millions-of-daily-interactions): A case study covering the multi-tenant isolation, caching, abuse detection, and governance architecture behind Verizon's NeuralSeek deployment — the… - [How Itochu Uses NeuralSeek for Secure Cross-Language AI Between English and Japanese Headquarters](https://neuralseek.ai/ai-grounded/itochu-secure-cross-language-ai-english-japanese): A case study on the multilingual governance challenge — business context in translation, legal precision requirements, and the configuration that kee… - [NeuralSeek Platform Changelog — June 2026](https://neuralseek.ai/ai-grounded/neuralseek-platform-changelog-june-2026): A running monthly log of every guardrail addition, configuration update, new LLM integration, and governance module release — so buyers can see the p… - [How to Deploy NeuralSeek for a Multilingual Enterprise: Cross-Language Configuration Guide](https://neuralseek.ai/ai-grounded/how-to-deploy-neuralseek-multilingual-enterprise-cross-language-guide): Covers setting up cross-language query support, configuring per-tenant language fallbacks, and handling the edge cases that break multilingual deploy… - [How to Control What Your AI Retrieves: A Guide to Retrieval Grounding Guardrails](https://neuralseek.ai/ai-grounded/how-to-control-what-your-ai-retrieves-retrieval-grounding-guardrails): Covers the full retrieval layer — relevance bands, freshness weighting, document limits, and snippet sizing. The definitive guide for developers tuni… - [AI in Healthcare: How to Meet HIPAA Requirements at the LLM Layer](https://neuralseek.ai/ai-grounded/ai-in-healthcare-how-to-meet-hipaa-requirements-at-the-llm-layer): A practical compliance guide for healthcare CTOs — what HIPAA actually requires from your AI layer, how to configure PII redaction, audit logging, an… - [Prompt Injection in Enterprise AI: Direct Attacks, Indirect Attacks, and How to Stop Both](https://neuralseek.ai/ai-grounded/prompt-injection-enterprise-ai-direct-indirect): Prompt injection is the most dangerous and least understood AI security risk in the enterprise. Here's a precise, plain-English breakdown of direct v… - [How to Red Team Your AI Before Attackers Do](https://neuralseek.ai/ai-grounded/how-to-red-team-your-ai-before-attackers-do): Attackers are already probing your AI for weaknesses. Red teaming means you find them first. Here's a practical, plain-English guide to adversarial t… - [PII in LLM Pipelines: Why Pattern Matching Alone Isn't Enough (And What to Do Instead)](https://neuralseek.ai/ai-grounded/pii-in-llm-pipelines-pattern-matching-isnt-enough): Regex catches the PII that looks like PII. It misses the PII that's hidden in plain language. Here's where each approach fails, where they complement… - [The 7 Best AI Governance Frameworks for Regulated Industries in 2026](https://neuralseek.ai/ai-grounded/best-ai-governance-frameworks-regulated-industries-2026): ISO 42001, NIST AI RMF, the EU AI Act, HIPAA, FedRAMP, SOC 2, and GDPR — what each one actually requires, who it applies to, and how every standard m… - [DDoS protection: keep the service up under flood attacks](https://neuralseek.ai/ai-grounded/ddos-protection): DDoS protection mitigates flood attacks at the agent and API level, defending the availability that all other trust depends on. - [Abuse detection: flag the patterns that signal misuse](https://neuralseek.ai/ai-grounded/abuse-detection): Abuse detection flags misuse patterns that throttling alone would miss, adding behavioral awareness to your defenses. - [Rate limiting: cap request volume per tenant and agent](https://neuralseek.ai/ai-grounded/rate-limiting): Rate limiting caps request volume per tenant and agent, protecting both stability and spend from runaway usage and abuse. - [Runtime attack detection: catch attacks live, at request time](https://neuralseek.ai/ai-grounded/runtime-attack-detection): Runtime attack detection recognizes and flags hostile activity live at request time, adding active defense to the protection testing provides. - [AI-generated remediation guidance: the fix, written for you](https://neuralseek.ai/ai-grounded/ai-remediation-guidance): AI-generated remediation guidance turns raw test findings into actionable fixes, closing the gap between detecting a flaw and resolving it. - [Pass/fail scoring report: a clear verdict per agent](https://neuralseek.ai/ai-grounded/pass-fail-scoring-report): The Pass/fail scoring report gives each agent a clear, exportable verdict, turning adversarial testing into an unambiguous decision input. - [Self-serve on-demand execution: red-team your own deployment anytime](https://neuralseek.ai/ai-grounded/self-serve-execution): Self-serve on-demand execution lets you red-team your own deployment anytime, turning rigorous security testing into a routine action. - [Continuous threat-intel updates: defenses that learn the latest attacks](https://neuralseek.ai/ai-grounded/continuous-threat-intel-updates): Continuous threat-intel updates keep the adversarial suite current with newly discovered attacks, so your testing never goes stale. - [Service Disruption test bucket: test resilience against abuse](https://neuralseek.ai/ai-grounded/service-disruption-test-bucket): The Service Disruption test bucket stresses the deployment with abuse and DDoS-style scenarios, validating that protections hold under hostile load. - [Unauthorized Access test bucket: test identity and privilege defenses](https://neuralseek.ai/ai-grounded/unauthorized-access-test-bucket): The Unauthorized Access test bucket probes for identity spoofing and privilege escalation, validating the boundaries between users, roles, and tenant… - [SQL Injection test bucket: probe back-end query defenses](https://neuralseek.ai/ai-grounded/sql-injection-test-bucket): The SQL Injection test bucket probes back-end query defenses with adversarial input, protecting the data layer behind your AI flows. - [Data Exfiltration test bucket: test for leaks before attackers find them](https://neuralseek.ai/ai-grounded/data-exfiltration-test-bucket): The Data Exfiltration test bucket probes for PII, training-data, and credential leaks, revealing exposure before an attacker can exploit it. - [Prompt Injection test bucket: probe for direct and indirect attacks](https://neuralseek.ai/ai-grounded/prompt-injection-test-bucket): The Prompt Injection test bucket probes for direct and indirect injection vulnerabilities, validating your defenses before attackers find the gaps. - [Built-in adversarial test suite: red-teaming that ships in the product](https://neuralseek.ai/ai-grounded/adversarial-test-suite): The Built-in adversarial test suite ships red-teaming inside the product, making rigorous attack testing a routine, self-serve action. - [Exportable comparison reports: procurement-ready evidence](https://neuralseek.ai/ai-grounded/exportable-comparison-reports): Exportable comparison reports turn bake-off results into procurement-ready evidence, making model decisions easy to justify and document. - [Cost projection: forecast spend per call, flow, and tenant](https://neuralseek.ai/ai-grounded/cost-projection): Cost projection forecasts spend per call, flow, and tenant and quantifies savings, turning AI cost into a predictable plan. - [Workflow A/B comparison: run two workflow variants head-to-head](https://neuralseek.ai/ai-grounded/workflow-ab-comparison): Workflow A/B comparison runs two variants head-to-head, letting you validate workflow changes with evidence instead of intuition. - [Token usage comparison: see which model is most efficient](https://neuralseek.ai/ai-grounded/token-usage-comparison-metric): Token usage comparison shows which model answers most efficiently, exposing efficiency differences that drive cost and latency. - [Confidence comparison: see how each model's certainty distributes](https://neuralseek.ai/ai-grounded/confidence-comparison-metric): Confidence comparison reveals how each model's certainty distributes, surfacing which models are easiest to govern with confidence gates. - [Hallucination rate comparison: see which model stays grounded](https://neuralseek.ai/ai-grounded/hallucination-rate-comparison-metric): Hallucination rate comparison measures how often each model fabricates on your tasks, putting grounding reliability into the selection decision. - [Cost-per-call comparison: see what each model actually costs](https://neuralseek.ai/ai-grounded/cost-per-call-comparison-metric): Cost-per-call comparison reveals what each model actually costs on your tasks, central to right-sizing spend without losing quality. - [Latency comparison: see which model responds fastest](https://neuralseek.ai/ai-grounded/latency-comparison-metric): Latency comparison measures real response speed across models, keeping user experience in view during selection. - [Accuracy comparison: see which model gets it right most often](https://neuralseek.ai/ai-grounded/accuracy-comparison-metric): Accuracy comparison shows which model gets answers right most often on your tasks, grounding model selection in measured correctness. - [Built-in LLM bake-off: benchmark models side by side](https://neuralseek.ai/ai-grounded/llm-bake-off): Built-in LLM bake-off benchmarks any number of models side by side on your own tasks, making model selection evidence-based. - [Platform-level default LLM: one global default for every agent](https://neuralseek.ai/ai-grounded/platform-default-llm): Platform-level default LLM cascades one global model choice to every agent, giving you a single lever to govern and migrate the platform. - [Workflow-node model selection: pick a model per node in the IDE](https://neuralseek.ai/ai-grounded/workflow-node-model-selection): Workflow-node model selection lets each step of a workflow run on its own model, right-sizing capability and cost node by node. - [API-level model swap: change models with one parameter](https://neuralseek.ai/ai-grounded/api-level-model-swap): API-level model swap changes the model with a single parameter and no refactor, making provider choice trivial and reversible. - [Secret Value: vault-backed resolution with BYOK and HYOK](https://neuralseek.ai/ai-grounded/secret-value): Secret Value resolves credentials at runtime from your own vault across six back-ends with BYOK/HYOK, so the platform never stores your secrets. - [Secret Name: reference credentials by name, never by value](https://neuralseek.ai/ai-grounded/secret-name): Secret Name lets flows reference credentials by name, keeping raw values out of definitions, logs, and exports. - [Regex Rules: find-and-replace at the input and output boundary](https://neuralseek.ai/ai-grounded/prompt-regex-rules): Regex Rules apply deterministic find-and-replace at the input and output boundary, handling transformations too important to leave to the model. - [Instructions: free-text directives that steer behavior](https://neuralseek.ai/ai-grounded/prompt-instructions): Instructions give you a free-text layer of system directives to steer an agent's behavior deliberately and visibly. - [Custom Prompt builder: compose prompts with secrets and variables](https://neuralseek.ai/ai-grounded/custom-prompt-builder): Custom Prompt builder composes prompts from variables, secrets, and system vars, turning ad hoc strings into structured, reusable configuration. - [ISO 42001 / NIST AI RMF Mapping: framework alignment out of the box](https://neuralseek.ai/ai-grounded/iso-42001-nist-mapping): ISO 42001 / NIST AI RMF Mapping aligns the platform's controls to recognized AI governance frameworks out of the box, accelerating audits. - [Cache Savings Tracking: prove the dollars the cache prevented](https://neuralseek.ai/ai-grounded/cache-savings-roi): Cache Savings Tracking quantifies prevented spend in dollars daily, turning caching from an efficiency feature into a reported ROI. - [Configuration Diff & Rollback: see the redline and rewind instantly](https://neuralseek.ai/ai-grounded/configuration-diff-rollback): Configuration Diff & Rollback shows visual redlines and enables instant point-in-time recovery, making every configuration change safe to undo. - [Configuration Version Control: Git-style history for every setting](https://neuralseek.ai/ai-grounded/configuration-version-control): Configuration Version Control gives every setting a Git-style, attributable history — who changed what, when, and exactly how. - [Hide Keys: auto-redact sensitive data from logs](https://neuralseek.ai/ai-grounded/hide-keys): Hide Keys auto-redacts sensitive data from logs, letting you capture a thorough audit trail without turning it into a liability. - [Prompt Logging: capture the full prompt and response](https://neuralseek.ai/ai-grounded/prompt-logging): Prompt Logging captures the full prompt and response, making every interaction replayable and explainable for deep audits. - [Endpoint: point logging exactly where you need it](https://neuralseek.ai/ai-grounded/logger-endpoint): Endpoint gives precise control over exactly where audit logs are routed, complementing the logger type with an exact destination. - [Logger Type: send logs to S3, Splunk, Datadog, or your SIEM](https://neuralseek.ai/ai-grounded/logger-type): Logger Type routes audit logs to S3, Splunk, Datadog, or your SIEM, fitting the platform into the tools your teams already use. - [Corp Logging: the master switch for enterprise logging](https://neuralseek.ai/ai-grounded/corp-logging): Corp Logging is the master switch for enterprise-grade logging, the foundation every audit and compliance capability builds on. - [Corp Filter: per-tenant control over which documents are in play](https://neuralseek.ai/ai-grounded/corp-filter): Corp Filter scopes retrieval per tenant, ensuring each draws only on the documents it's entitled to. - [HTML Clean: sanitize markup before it's ever displayed](https://neuralseek.ai/ai-grounded/html-clean): HTML Clean sanitizes markup before delivery, guaranteeing answers render safely and correctly in any web surface. - [Stopwords: strip noise words at output time](https://neuralseek.ai/ai-grounded/stopwords): Stopwords strips configured noise terms from output at delivery time, sharpening the final answer. - [Unique Links: dedupe repeated source links](https://neuralseek.ai/ai-grounded/unique-links): Unique Links dedupes repeated source links, keeping cited answers clean, readable, and professional. - [Embed Links: inline source links right in the answer](https://neuralseek.ai/ai-grounded/embed-links): Embed Links inlines source links so users can verify any claim by following the answer back to its source. - [VA Format: shape answers for voice and telephony](https://neuralseek.ai/ai-grounded/va-format): VA Format shapes answers for voice and telephony, producing responses that work when spoken rather than read. - [Log Alt: capture alternate generations for review](https://neuralseek.ai/ai-grounded/log-alt): Log Alt captures the alternate generations the model considered, giving teams deeper insight for tuning and review. - [Stream Plan: show the multi-step plan as it unfolds](https://neuralseek.ai/ai-grounded/stream-plan): Stream Plan reveals the system's multi-step reasoning as it unfolds, building trust during complex answers. - [Relax Filters: loosen retrieval filters only when it's safe](https://neuralseek.ai/ai-grounded/relax-filters): Relax Filters conditionally loosens retrieval to recover answers when strict filtering would otherwise return nothing. - [Default Language: the per-tenant language fallback](https://neuralseek.ai/ai-grounded/default-language): Default Language sets the per-tenant fallback locale, anchoring the multilingual experience with a sensible baseline. - [Cross Language: answer in the user's language automatically](https://neuralseek.ai/ai-grounded/cross-language-toggle): Cross Language auto-translates queries so a single knowledge base can serve a global audience in any language. - [Force Context: guarantee the conversation is always carried](https://neuralseek.ai/ai-grounded/force-context): Force Context guarantees conversational continuity in flows where every turn depends on the last, overriding automatic detection. - [Context Detect: automatically know when history matters](https://neuralseek.ai/ai-grounded/context-detect): Context Detect automatically applies conversational memory only when a question actually needs it, keeping answers efficient and accurate. - [User TTL: per-tenant, user-isolated memory lifetimes](https://neuralseek.ai/ai-grounded/user-ttl): User TTL enforces per-tenant, user-isolated memory lifetimes, guaranteeing one user's context never bleeds into another's. - [Session TTL: how long a conversation stays alive](https://neuralseek.ai/ai-grounded/session-ttl): Session TTL controls how long a conversation persists, keeping state fresh and clearing it before it goes stale. - [Context Turns: how many turns of conversation the system remembers](https://neuralseek.ai/ai-grounded/context-turns): Context Turns tunes how many prior turns the assistant remembers, balancing conversational coherence against relevance and cost. - [LG Timeout: bound language generation so it never hangs](https://neuralseek.ai/ai-grounded/lg-timeout): LG Timeout bounds the language-generation step so conversations stay responsive and never hang. - [Timeout (per call): bound how long a single call can run](https://neuralseek.ai/ai-grounded/llm-control-timeout): Timeout (per call) bounds how long any single call can run, keeping latency predictable and preventing one slow call from stalling a workflow. - [Images (multimodal): govern how the model handles attached images](https://neuralseek.ai/ai-grounded/images-multimodal): Images (multimodal) brings image handling under governance, controlling how visual input is attached and processed alongside text. - [Prepend: inject system instructions ahead of the prompt](https://neuralseek.ai/ai-grounded/prepend): Prepend injects consistent system-level instructions ahead of each prompt, making standing behavior reliable across calls. - [Cache (per call): reuse model responses where it's safe](https://neuralseek.ai/ai-grounded/llm-control-cache): Cache (per call) gives fine-grained control over response reuse, cutting cost on safe steps while keeping critical calls fresh. - [Model selection: set the default LLM for the platform](https://neuralseek.ai/ai-grounded/model-selection): Model selection sets the platform-wide default LLM that cascades to every agent, giving you one governed place to change models system-wide. - [Per-Call model selection: pick the right model for each step](https://neuralseek.ai/ai-grounded/per-call-model-selection): Per-Call model selection right-sizes each step to the model it actually needs, optimizing cost and quality node by node. - [Streaming: show answers as they form, per node](https://neuralseek.ai/ai-grounded/streaming): Streaming shows answers as they form for a faster feel, with per-node control for contexts that need the complete response first. - [Min Tokens: a floor so answers aren't cut short](https://neuralseek.ai/ai-grounded/min-tokens): Min Tokens floors generation length so answers reach a useful, complete form instead of stopping short. - [Max Tokens: a hard cap on how much the model can generate](https://neuralseek.ai/ai-grounded/max-tokens): Max Tokens caps generation length, turning an open-ended cost risk into a predictable, bounded line item. - [Frequency Penalty: stop the model from repeating itself](https://neuralseek.ai/ai-grounded/frequency-penalty): Frequency Penalty discourages repetition, keeping answers clean, varied, and economical with tokens. - [Top-P: cap the model's word choices with nucleus sampling](https://neuralseek.ai/ai-grounded/top-p): Top-P caps the model's sampling pool, keeping output focused on likely choices and reducing erratic word selection. - [Temperature: dial answers from deterministic to creative](https://neuralseek.ai/ai-grounded/temperature): Temperature controls output randomness per call, keeping factual answers consistent while allowing creativity where it helps. - [Re-Sort priority values: apply your business priorities after retrieval](https://neuralseek.ai/ai-grounded/re-sort-priority-values): Re-Sort priority values let business rules shape the final ranking after retrieval, so authority and recency get the last word. - [KNN Vector query: bring your own custom vector search](https://neuralseek.ai/ai-grounded/knn-vector-query): KNN Vector query gives advanced teams full, custom control over semantic nearest-neighbor search via JSON. - [ELSER: sparse-encoder retrieval, configured your way](https://neuralseek.ai/ai-grounded/elser): ELSER brings configurable sparse-encoder retrieval into the search mix, blending keyword precision with semantic understanding. - [Query Type: choose Lucene, vector, or hybrid retrieval](https://neuralseek.ai/ai-grounded/query-type): Query Type selects keyword, semantic, or hybrid retrieval so the search strategy matches your content and the way users ask. - [Cache KB: tie cached answers to the exact knowledge base they came from](https://neuralseek.ai/ai-grounded/cache-kb): Cache KB ties each cached answer to its originating knowledge base, ensuring reuse never crosses sources and serves the wrong content. - [Cache Context: only reuse an answer when the conversation matches](https://neuralseek.ai/ai-grounded/cache-context): Cache Context binds reuse to the surrounding conversation, so cached answers are only served when the situation genuinely matches. - [Multi-Agent routing: send each question to the specialist that handles it](https://neuralseek.ai/ai-grounded/multi-agent-routing): Multi-Agent routing directs each question to the specialist agent best equipped to answer it, raising quality across the whole system. - [Normal Cache: reuse auto-generated answers to cut cost and latency](https://neuralseek.ai/ai-grounded/normal-cache): Normal Cache reuses auto-generated answers for repeat questions, cutting both latency and token cost with a freshness window you control. - [Edit Cache: serve your hand-curated answers instantly](https://neuralseek.ai/ai-grounded/edit-cache): Edit Cache serves your hand-curated answers consistently and instantly, protecting the quality you invested in editing them. - [Intent Match Threshold %: how sure before the system commits to an intent](https://neuralseek.ai/ai-grounded/intent-match-threshold): Intent Match Threshold % prevents confident misrouting by requiring real certainty before the system commits a question to an intent. - [Match Type: how the system decides what a question means](https://neuralseek.ai/ai-grounded/match-type): Match Type tunes how the system interprets user questions, from exact matching to fuzzy semantic similarity. - [Misinformation Tolerance: dial brand caution from rigid to standard](https://neuralseek.ai/ai-grounded/misinformation-tolerance-slider): The Misinformation Tolerance slider expresses your brand's risk appetite as a single dial, from rigidly cautious to standard helpfulness. - [Blocked Reply Text: control exactly what users see when content is blocked](https://neuralseek.ai/ai-grounded/blocked-reply-text): Blocked Reply Text turns a refusal into an on-brand moment, replacing generic errors with a message you control. - [Filter Mode: choose how profanity gets caught](https://neuralseek.ai/ai-grounded/profanity-filter-mode): Filter Mode lets each channel pick the profanity defense that fits — nuanced LLM moderation, fast native filtering, or off in trusted contexts. - [Force KB: refuse to answer from anything but your knowledge base](https://neuralseek.ai/ai-grounded/force-kb): Force KB locks the assistant to your knowledge base, guaranteeing every answer reflects approved sources rather than the model's general training. - [Verbosity: one dial from terse to thorough](https://neuralseek.ai/ai-grounded/verbosity): Verbosity gives you one dial to match answer depth to your audience, from terse expert replies to thorough explanations. - [Max Words: cap rambling answers before they lose the point](https://neuralseek.ai/ai-grounded/max-words): Max Words caps answer length so responses stay concise, on-point, and right-sized for their channel. - [Min Words: reject answers too short to actually help](https://neuralseek.ai/ai-grounded/min-words): Min Words filters out hollow, too-short responses so users only receive answers substantial enough to actually help. - [Minimum Confidence % for URL: suppress links the system isn't sure about](https://neuralseek.ai/ai-grounded/minimum-confidence-url): Minimum Confidence % for URL holds links to a stricter standard than text, suppressing them whenever the system isn't sure enough to be safe. - [Minimum Confidence %: the floor below which the system won't answer](https://neuralseek.ai/ai-grounded/minimum-confidence-percent): Minimum Confidence % sets the hard floor beneath which the assistant declines rather than guesses — restraint turned into an enforceable guarantee. - [Warning %: flag a shaky answer instead of hiding the doubt](https://neuralseek.ai/ai-grounded/warning-percent): Warning % surfaces a candid low-confidence signal on shaky answers, letting users weigh them instead of trusting them blindly. - [Trust Words: allow-list the safe terms so they're never redacted](https://neuralseek.ai/ai-grounded/trust-words): Trust Words allow-lists known-safe terms so aggressive privacy controls never mangle legitimate content with needless redaction. - [Out-of-the-box Detector Library: 13 sensitive-data categories on day one](https://neuralseek.ai/ai-grounded/pii-detector-library): The Out-of-the-box Detector Library delivers 13 categories of sensitive-data coverage from day one, making strong privacy the default rather than a b… - [LLM-Based PII Detection: contextual catching of what patterns miss](https://neuralseek.ai/ai-grounded/llm-based-pii-detection): LLM-Based PII Detection adds contextual judgment to privacy enforcement, catching the sensitive data that pattern matching alone would miss. - [Pre-LLM Regex: redact sensitive data before the model ever sees it](https://neuralseek.ai/ai-grounded/pre-llm-regex): Pre-LLM Regex deterministically redacts structured sensitive data before it reaches the model — protection at the earliest possible point. - [PII Action: mask, flag, hide, or delete — you choose the response](https://neuralseek.ai/ai-grounded/pii-action): PII Action gives you five precise enforcement options so every category of personal data is handled exactly as its sensitivity demands. - [Indirect Prompt Injection Protection: catch attacks hidden in your own documents](https://neuralseek.ai/ai-grounded/indirect-prompt-injection-protection): Indirect Prompt Injection Protection screens retrieved documents, URLs, and tool outputs for hidden attacks, closing the blind spot that direct-input… - [Blocked Word List: managed and custom terms you never want through](https://neuralseek.ai/ai-grounded/blocked-word-list): Blocked Word List pairs a maintained baseline with per-tenant custom terms, so the system catches both universal risks and the ones unique to your bu… - [Blocked Word Action: decide what happens when a forbidden term appears](https://neuralseek.ai/ai-grounded/blocked-word-action): Blocked Word Action turns detection into enforcement, giving each tenant a predictable, policy-aligned response when a forbidden term appears. - [Prompt Injection Block Threshold: the line where a request gets refused outright](https://neuralseek.ai/ai-grounded/prompt-injection-block-threshold): Prompt Injection Block Threshold draws the line where a request is too clearly malicious to clean and must be refused outright — the strongest tier o… - [Prompt Injection Removal Threshold: surgically strip the attack, keep the request](https://neuralseek.ai/ai-grounded/prompt-injection-removal-threshold): Prompt Injection Removal Threshold neutralizes attacks mid-stream while preserving the legitimate request — precise defense instead of a blunt reject… - [Hallucinated Term Allowlist: closed-loop remediation in one click](https://neuralseek.ai/ai-grounded/hallucinated-term-allowlist): Hallucinated Term Allowlist closes the loop — click a flagged term on the dashboard to allow-list it permanently, turning false positives into a one-… - [Hallucination KW Removal: sentence-level surgery on ungrounded claims](https://neuralseek.ai/ai-grounded/hallucination-kw-removal): Hallucination KW Removal strips individual sentences when their proper nouns aren't in the source — precision editing instead of blunt rejection. - [Re-Rank Min Coverage %: a floor on how much an answer is backed](https://neuralseek.ai/ai-grounded/re-rank-min-coverage): Re-Rank Min Coverage % drops answers that fall below a coverage threshold — a hard floor beneath which a response simply won't ship. - [Total Coverage Weight: reward the sources that carry the answer](https://neuralseek.ai/ai-grounded/total-coverage-weight): Total Coverage Weight weights passages by how much of the answer they actually support — concentrating grounding where it matters. - [Source Jump Penalty: stop answers stitched from unrelated docs](https://neuralseek.ai/ai-grounded/source-jump-penalty): Source Jump Penalty penalizes answers stitched together across unrelated documents — a classic recipe for confident nonsense. - [Term Penalty: enforce the vocabulary the answer must include](https://neuralseek.ai/ai-grounded/term-penalty): Term Penalty penalizes answers missing required terms, giving you a direct lever on the vocabulary every answer must cover. - [Key Term Penalty: don't drop the names that matter](https://neuralseek.ai/ai-grounded/key-term-penalty): Key Term Penalty docks answers that omit the key entities present in the source — catching subtle drift before it ships. - [Check URLs: only cite links the source actually supports](https://neuralseek.ai/ai-grounded/check-urls): Check URLs requires URL-level grounding so the assistant never invents or misattributes a link in its answer. - [Check Titles: grounding answers at the document level](https://neuralseek.ai/ai-grounded/check-titles): Check Titles requires title-level grounding, tying answers back to the specific documents they came from for clean attribution. - [Re-Rank: putting the best evidence first](https://neuralseek.ai/ai-grounded/re-rank): Re-Rank reorders retrieved documents by true semantic relevance, so the model reasons from the strongest evidence first. - [Semantic Score Threshold: proof the answer matches its source](https://neuralseek.ai/ai-grounded/semantic-score-threshold): Semantic Score Threshold enforces a minimum semantic match between the answer and its source — the core gate that blocks ungrounded claims. - [Max Raw Score: normalizing retrieval before re-ranking](https://neuralseek.ai/ai-grounded/max-raw-score): Max Raw Score caps raw retrieval scores before re-ranking, keeping the scoring pipeline calibrated and outliers from distorting results. - [Snippet Size: how much of each source the model gets to see](https://neuralseek.ai/ai-grounded/snippet-size): Snippet Size controls how much of each source paragraph is forwarded as context — balancing completeness against token efficiency. - [Max Docs: the hard ceiling on what reaches the model](https://neuralseek.ai/ai-grounded/max-docs): Max Docs caps how many sources reach the LLM per call — protecting answer quality and cost from context overload. - [Query Cache: reuse smart answers, stop paying twice](https://neuralseek.ai/ai-grounded/query-cache): Query Cache reuses retrievals for identical questions within a window — cutting latency and token cost without sacrificing freshness. - [Date Penalty: freshness weighting that retires stale answers](https://neuralseek.ai/ai-grounded/date-penalty): Date Penalty quietly down-ranks stale documents so the model leans on what's current — without you manually pruning the knowledge base. - [Document Score Range: the relevance band that keeps answers on-topic](https://neuralseek.ai/ai-grounded/document-score-range): Document Score Range sets the relevance band for what gets pulled from your knowledge base — so the model only ever sees sources worth answering from. - [Why we built AI Grounded](https://neuralseek.ai/ai-grounded/why-we-built-ai-grounded): Enterprise AI moves fast and breaks trust. AI Grounded is where we slow down, show our work, and keep the conversation honest. - [Why all four major U.S. carriers run on NeuralSeek](https://neuralseek.ai/ai-grounded/all-four-us-carriers-use-neuralseek): Verizon, AT&T, T-Mobile, and Comcast (Xfinity Mobile) all use NeuralSeek to power AI — from customer self-service to internal employee assistants. He… - [The top 10 grounded AI governance programs in 2026 (ranked)](https://neuralseek.ai/ai-grounded/top-10-ai-governance-programs-2026): AI governance is no longer optional in regulated industries. Here are the ten programs that actually deliver in 2026 — ranked by how well they serve… - [Guardrails that actually hold](https://neuralseek.ai/ai-grounded/guardrails-that-actually-hold): A guardrail you can't audit is a guess. Here's how we think about building controls that survive contact with production. - [The real cost of runaway AI](https://neuralseek.ai/ai-grounded/the-real-cost-of-runaway-ai): Token bills come due. We break down where enterprise AI spend actually goes — and how governance keeps it predictable. ## Documentation - [Documentation Home](https://docs.neuralseek.com): Full product documentation. - [Quick Start Guide](https://docs.neuralseek.com/quickstart): Get from zero to first deployment. - [API Reference](https://docs.neuralseek.com/api): REST API for Seek queries, KnowledgeBase management, and agent execution. - [Guardrail Configuration Guide](https://docs.neuralseek.com/configure): All 118 guardrails explained with examples. - [mAIstro Workflow Builder Guide](https://docs.neuralseek.com/maistro): Designing and deploying agentic workflows. - [Integration Guides](https://docs.neuralseek.com/integrations): Slack, Microsoft Teams, web widget (ChatSDK), voice, telephony, WhatsApp, SMS. - [Supported LLM Providers](https://docs.neuralseek.com/llms): Per-provider configuration and the full supported-model matrix. - [Bring Your Own LLM (BYOLLM)](https://docs.neuralseek.com/byollm): Connect any OpenAI-compatible endpoint or self-hosted model. ## Links - Website: https://neuralseek.ai - Knowledge Base (GitHub): https://github.com/CerebralBlue-LOV/neuralseek-brain — canonical, AI-retrieval-optimized knowledge base: product reference, client stories, guardrails, governance, brand guidelines, and positioning. - Documentation: https://documentation.neuralseek.com/ - Trust Center: https://neuralseek.ai/trust-center - Pricing: https://neuralseek.ai/pricing - Platform: https://neuralseek.ai/platform - Sitemap: https://neuralseek.ai/sitemap.xml ## Optional - [Partner Portal](https://neuralseek.ai/partner-portal): Deal registration and partner enablement surface. - Markdown: https://neuralseek.ai/partner-portal.md - [CodeGen](https://neuralseek.ai/codegen): AI code generation surface. - Markdown: https://neuralseek.ai/codegen.md